TR2002-36

Subset Languages for Conversing with Collaborative Interface Agents


    •  Sidner, C.L.; Forlines, C., "Subset Languages for Conversing with Collaborative Interface Agents", International Conference on Spoken Language Processing (ICSLP), September 2002.
      BibTeX Download PDF
      • @inproceedings{Sidner2002sep,
      • author = {Sidner, C.L. and Forlines, C.},
      • title = {Subset Languages for Conversing with Collaborative Interface Agents},
      • booktitle = {International Conference on Spoken Language Processing (ICSLP)},
      • year = 2002,
      • month = sep,
      • url = {http://www.merl.com/publications/TR2002-36}
      • }

This paper reports on experiments with subjects who must learn to use a small artificially constructed subset language (of English) to interact with a conversational spoken language system. The subjects converse with a collaborative interface agent about tasks involving TV recording and schedule navigation. The subjects perform their tasks in two conditions, one with contextually appropriate help on what to say always available on the screen and those with only a help sheet that they request to see. Our experiments indicate that users can perform their tasks in either condition, but demonstrate limits in remembering the language in a subsequent session.